Makiaveli · support
Support
Last updated April 24, 2026
Support
For account issues, billing questions, bug reports, or anything else that's not a public discussion, email us:
support@makiaveli.dev (placeholder — replace with real address once mailbox is live)
Response time
- Free tier — best effort, typically within 48 hours on weekdays.
- Pro tier — within 24 hours on weekdays.
- Enterprise tier — priority queue, within 4 hours on weekdays.
Before you email
Check these first — most questions are answered here:
- /docs — getting started, chat modes, credits, per-project databases, remixing
- /changelog — what changed in the latest release
- /community — GitHub Issues and Discussions
- FAQ on the homepage — covers API keys, self-hosting, source download, custom domains
Bug reports
A good bug report includes:
- What you were trying to do
- What the agent did instead (chat transcript helps)
- Browser console + network tab errors
- Steps to reproduce
You can also file an issue directly at github.com/zeks-new/Makiaveli/issues.
